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Safe packing – 8 ways your packaging can improve health and safety

Emily Parker: Last Updated 22nd November 2024
Posted In: Efficiency & Productivity | Guides and Advice
https://www.gwp.co.uk/author/emilyt/ xx

Well-being of packing staff

The role your packaging plays in health and safety

You may be surprised how safe packing practices and suitable packaging can improve health and safety. This is particularly true if your business uses high volumes of packaging, for example, as a manufacturer or eCommerce seller.

There are several ways your packaging can improve health and safety. Suitable packaging can help minimise RSI injuries, reduce the potential for cuts, and encourage correct handling procedures. It is also essential to consider the environment and equipment used for packing.

This guide highlights the importance of health and safety and details eight tips for making your packaging tangibly better for the health and safety of your packing teams.

A person under a pile of cardboard boxes
Ensuring the well being of your staff, including packing and fulfilment teams, is vital

Contents

Introduction

Why health and safety is important

As many as 565,000 people sustain injuries at work each year. When also factoring in absences through stress and work-related ill health, 35.2 million working days are lost annually. The cost to the UK economy of this is approximately £2.7 billion.

But even on a smaller scale, poor health and safety can significantly impact your business. It can result in lower productivity, difficulties with staff retention, and even sanctions and fines from The Health and Safety Executive (HSE).

It is, therefore, essential that your business complies with the 1974 Health and Safety at Work Act. This act details how businesses must provide adequate training, welfare provisions for staff, a properly maintained working environment, and suitable provision of relevant information and supervision.

A person packing and eCommerce order.
All aspects of your business, including order fulfilment, should be reviewed to avoid issues relating to health and safety.

Packaging health and safety

Eight tips for safe packing

Although health and safety are huge topics, the role that your packaging can play in this is surprising. As such, eight tips for safe packing include:

  • Using properly sized boxes to minimise cutting.
  • Using assembled packs to reduce RSI injuries.
  • Adding suitable handling logos and instructions to packs.
  • Ensuring packing stations use ergonomic design.
  • Using anti-fatigue mats.
  • Having a well-organised warehouse.
  • Providing gloves and suitable PPE.
  • Conducting thorough, regular training.

Properly sized boxes

Minimise cutting and secondary processes

One of the most common injuries related to packaging and packing staff is cuts resulting from cutting packaging to size.

Staff often trim packs using knives to make them a suitable size for the contents. A way to avoid this is to use correctly sized, custom corrugated packaging that eliminates this process.

Correctly sized boxes also reduce the need for secondary packaging (such as void fill), which can help reduce repetitive tasks that could lead to RSI injuries (as well as increase your shipping costs).

Assembled packs

Reduce RSI among staff

RSI (repetitive strain injuries) can lead to severe discomfort and even extended periods away from work. It is caused by repeated movement of a specific part of the body. Whilst RSI can occur through a number of repetitive tasks, if one of your packing team is assembling hundreds or even thousands of boxes, they could be at risk.

One option is to ensure that staff have varied tasks, with different team members switching between processes to avoid doing one action for an extended period.

Another option is to use pre-assembled boxes. Although these take up more space in your warehouse, they significantly reduce the risk of RSI and also improve packing times and productivity. This is a good option if you take delivery of your packaging on a just-in-time basis.

A person assembling packaging boxes.
Using ready-assembled packaging can reduce the risk of RSI injuries.

Handling logos

Instruct and inform staff of handling procedures

Printing handling logos and instructions on your packaging can be one of the most effective ways to improve health and safety.

Standard logos on packaging, including “2-person lift”, “this way up” and “do not stack”, can all help staff use packaging correctly, reducing the risk of avoidable accidents.

You can see a complete list of transit packaging symbols in this guide.

Transit packaging symbols
Adding simple icons and instructions to your bottle packs can play a surprisingly large role in the correct handling of your packaging.

Gloves and PPE

Provide appropriate personal protective equipment

Using cardboard packaging often results in minor nicks and cuts (similar to paper cuts). Whilst not life-threatening, these can be highly irritating and uncomfortable for staff.

As such, you should provide appropriate gloves and other PPE (such as high-vis jackets if packing staff have to retrieve items from warehouses) to minimise any risks.

A person picking up a box from a conveyor belt.
You should ensure packing staff wear correct PPE (personal protective equipment).

Environment

Ergonomically designed packing stations

Besides the physical packaging your business uses, it is also important to consider how it is used and the environment in which it is used.

For example, packing benches that are the wrong height, where staff have to stretch to reach items (such as tapes or labels) or that are too cramped and cluttered can all harm safety (and productivity).

Ensuring packing stations are comfortable to use is crucial.

Comfort

Anti-fatigue mats

It can be easy to overlook, but standing all day to assemble and pack boxes can be tiring and uncomfortable. Anti-fatigue mats can help decrease lower limb disorders and discomfort caused by standing for long periods on hard floors. These mats are typically manufactured using soft materials such as rubber, carpet, or vinyl. Suitable footwear can also help.

A person packing eCommerce orders
Ergonomically designed workbenches and packing stations, plus anti-fatigue mats, can improve comfort for staff.

Training

Educate and inform all staff

Training is vital to minimise and prevent health and safety problems. This can include sessions on manual handling and blade use alongside specific instructions on using equipment and packing specific products or orders.

Suitable training is also a provision of the Health and Safety at Work Act (making it a legal requirement for your business).

Well organised warehouse

Follow best practice for warehousing

Finally, a well-organised and managed warehouse can also help reduce health and safety issues. For example, minimise the distances your staff must travel to retrieve packaging or products from storage. Use suitable picking bins to allow products to be safely stored (with no risk of falling off shelves). Ensure clear walking routes to avoid collisions with forklifts or other vehicles/machinery.

Of course, a well-managed warehouse has numerous other benefits, too.

A person in a warehouse full of racking.
A well organised warehouse can reduce fatigue amongst picking and packing teams.

Summary

Using your packaging to improve health and safety

Many businesses overlook the impact that their packaging has on the health and safety of their staff. Yet it can have a surprisingly positive impact when you get it right. An added bonus is that changes you implement to improve the safety and well-being of your packing staff can often lead to cost savings and improved productivity, too.

If you need any assistance with packaging at your business, please get in touch. At GWP, we have over 30 years of experience in supplying easy-to-use, cost-effective, commercially successful packaging and warehouse products. Speak with one of our experts for further information.

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About the author

Emily Parker, GWP Correx sales office manager

Emily Parker

General Manager | GWP Correx®

Emily, an expert in anti-static and returnable packaging, joined GWP Group – and the fledgling GWP Correx® division – in 2014.
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